Privacy Policy
Effective Date: March 28, 2022
Last Updated: July 2, 2025
Starter WP, Inc. (“Starter WP,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website (https://starterwp.com), use our services, or otherwise interact with us.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information in the following ways:
a. Information You Provide
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Contact Forms: When you contact us or request a consultation, we may collect your name, email address, company name, and any message you provide.
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Purchases: When you purchase a plan through Stripe, we receive your name, email address, company name, and billing information.
We do not store your full payment information. Payments are processed securely by Stripe.
b. Automatically Collected Data
We use Matomo (a privacy-friendly analytics platform) to collect non-identifiable usage data. This includes:
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Browser type and version
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Device type
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Pages visited and time spent
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Approximate location (city-level, anonymized)
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Referring websites
IP addresses are anonymized before storage. No cookies are used for tracking unless you opt in.
2. How We Use Your Information
We use the information we collect to:
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Respond to inquiries and provide support
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Deliver and manage our services
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Improve our website and user experience
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Send service-related communications (e.g. billing, status updates)
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Comply with legal obligations
3. Sharing and Disclosure
We do not sell or rent your personal information. We may share information with trusted third parties who help us operate our business:
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Stripe (for secure payment processing)
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Cloudflare (for website security and performance)
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Email service providers (for transactional messages)
These providers are contractually obligated to safeguard your information.
We may also disclose your data:
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If required by law, regulation, subpoena, or court order
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To enforce our Terms of Use or protect our rights
4. Data Security
We take data security seriously and implement appropriate safeguards, including:
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HTTPS encryption
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Firewall and DDoS protection via Cloudflare
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Access controls for internal systems
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Anonymized analytics
No method of transmission is 100% secure, so we cannot guarantee absolute security.
5. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law.
You may request deletion of your data at any time (see Section 7).
6. Cookies & Tracking
We do not use third-party advertising or tracking cookies.
We use a local, privacy-respecting installation of Matomo. This allows us to gather basic usage statistics without storing identifiable information or sharing data with third parties.
7. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request correction or deletion
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Withdraw consent for processing
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File a complaint with a data protection authority
To exercise your rights, contact us at: [email protected]
8. International Users
Our services are operated from the United States. If you access our services from outside the U.S., you consent to the transfer and processing of your information in the U.S., which may have different data protection laws than your country.
9. Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect the most recent revision. Continued use of our services indicates acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Starter WP, Inc.
3824 Cedar Springs Rd #510
Dallas, TX 75219